| 1.Department function |
|
| 2.Introduction to colleagues |
|
| 3.New entrant’s own job |
|
| 4.Supervision |
|
| 5.General layout - entrances and exits |
|
| Conditions of Employment |
|
| 1.Information on hours of work. |
|
| 2.Time recording, finger punching, Email ID , Attendance marking |
|
| 3.Job description |
|
| 4.Probationary periods of employment |
|
| 5.Breaking the contract–notice and other formalities |
|
| 6.Reporting in when sick including when on leave |
|
| 7.Arrangements for requesting leave:annual leave/sick leave /emergency leave
|
|
| 8.Uniforms, and uniform policy, protective clothing, replacement dress in the
center. |
|
| 9.DHA,CDA , guild lines of standard and policy , Child protection |
|
| 10. Dealing with the parents/ Clients |
|
| 11. Medical Records, Preparation of Medical Records and data |
|
| Health and Safety, Security, Fire |
| 1.Health and safety information relevant to the department |
|
| 2.Issuing of fire instructions and procedure |
|
| 3.Location of fire-fighting equipment |
|
| 4.Assembly point in case of fire |
|
| 5.Accident/ Incident reporting |
|
| 6.First aid facilities |
|
| 7.Loss of personal items |
|
| 8.Cleanliness of working area , toy management |
|
| 9.Arrangement for keys, ID Badges , flash cards , materials etc. |
|
| 10.Waste Management |
|
| 11.Violence and aggressive behaviour |
|
| 12.Infection control. |
|
| 13.Major Incident procedures and actions to take |
|
| Conduct |
| 1.Personal presentation |
|
| 2.Disciplinary procedures |
|
| 3.Courtesy to the customer and the public |
|
| 4.Confidentiality |
|
| 5.Noise Control |
|
| 6.Acceptance of gifts |
|
| 7.Local rules regarding smoking |
|
| 8.Private use of telephones |
|
| 9.Standards of Business Conduct |
|
| Facilities |
| 1.Pantry |
|
| 2.Washroom |
|
| Training and Promotion |
| 1.Means of advancement, promotion opportunities |
|
| 2.Employee appraisal, review systems |
|
| 3.Company’s policies and procedures and Code of Ethics |
|
| Communication |
| 1.Supervisors |
|
| 2.Communication arrangements- meetings |
|
| 3.Information sources, e.g. notice boards, circulars etc. |
|
| 4.Handling Complaints |
|
| 5.Parent’s communication book. |
|
| Items Specific to Department |
| 1.Payroll |
|